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Contact details
Visit by appointment only
Monday to Friday from 8:30 AM to 4 PM
Frequently asked questions
Frequently asked questions
Is it possible to smell the fragrances before ordering?
Of course. We invite you to order our spray sample box and receive a gift card to use on your next purchase. This way, you can enjoy the olfactory experience before ordering a fragrance.
How many square feet does a diffuser cover?
It all depends on ceiling height and air circulation. In general, a diffuser can cover up to 3,000 square feet.
How long does a refill last?
Refill life depends on the diffuser model, refill size, schedule and intensity settings. Check the level during the first uses to plan replacements around your diffusion routine.
The status of my order has been "to be processed" for several days. Why is this?
If your order is marked "to be processed", it is waiting to be prepared for shipment. You will receive a confirmation email when it ships. If the status does not change, contact our team to check on your order.